You have reached viewer services at the Hallmark Channel. In order for us to better serve our viewers, this mailbox is specialized designed to answer most of your questions. If you are having trouble viewing the Hallmark Channel, press 1. For a list of program changes, press 2.I thought GREAT!. I pressed 2.
The following changes have been made to our program scheduled as of Wedensday June 29, 2005. Jane Doe-The Harder they Fall, originally scheduled to air Friday July 1, 2005 9:00 Eastern and Pacific, 8:00PM Central, and 7:00PM Mountain time, has been replaced by Matlock-The Power Brokers.They had not updated their phone message in two years. I left a message (If you would like to leave a comment, press 4) telling them of their error. I have since called on April 1, May 1, and June 1 of 2007 to see if they have corrected it. They had not. I've also emailed them, to no effect. (Its been fixed since then.)
How could a phone line be this out of date? How could the website maintainers not know this?
- They got careless and are not suffering for it so they don't know they got careless. I'm not going to stop watching their shows because their website gives a phone number that is two years out of date.
- Lack of coordination- the right hand does not that the left hand stopped working two years ago.